Experience Mapping Workshop

  • Silver Cloud Hotel 1046 1st Avenue South Seattle, WA USA

Adaptive Path visits Seattle for a daylong workshop on experience mapping.

Learn how to examine the full view of your users’ journey and draw a blueprint of those interactions. Learn the characteristics of touchpoints so you can define them for your organization.

In this workshop, you’ll learn how to:

  • Get everyone involved in identifying touchpoints
  • Visually describe what the user’s journey looks like
  • Tell stories and craft narratives from the user’s point of view
  • Use mapping as a catalyst to discuss organizational goals
  • Orient teams around a shared understanding of the journey
  • Expand on scenarios, personas, and mental models

Event details & registration