Puget Sound Research Forum (PSRF) hosts Ben Grossman-Kahn for their May luncheon. This presentation will help you unlock your innate creativity while exploring the power of empathy and human centered approaches to research and data collection. Ben Grossman-Kahn, of the Nordstrom People Lab, will introduce a short series of exercises from Nordstrom’s Innovation Bootcamp program and share case studies of how the Nordstrom Innovation and People Labs use ethnography and rapid prototyping methods to better understand their customers.
PSRF members $35, non-members $55